Latest advice and support - COVID-19

Stay at Home

Latest update - Monday 22nd February

Lockdown measures remain in force across the country, however on Monday 22nd February the Prime Minister announced a COVID-19 Roadmap to cautiously ease restrictions in England - setting out a one way road to freedom.

Given the progress made in vaccine delivery, and the increased protection they have been shown to offer, the Government is able to slowly and cautiously begin to ease restrictions in all areas across England at the same time, guided at all stages by data and not dates. The roadmap sets out four stages for easing restrictions, with at least five weeks between each phase to allow us to examine the data and subject it to four key tests.

Beginning on 8th March, schools will reopen to all pupils, supported by mass testing, as well as prioritising ways for people to safely reunite with their loved ones outdoors and in care homes with a named visitor. It is hoped that on 21st June, or shortly after, we will begin to return to life as normal.

You can find full details of the Government's COVID-19 Roadmap online.


Local services

Rushmoor Borough Council (Aldershot, North Camp and Farnborough)
01252 398399

Hart District Council (Blackwater and Hawley)
01252 622122

Hampshire County Council
0300 555 1375

Report a power cut - phone 105
Report a gas emergency - phone 0800 111 999
Report a water supply issue - phone 0333 000 0365

National lockdown

Stay at Home

Rushmoor (inc Aldershot, North Camp and Farnborough): NATIONAL LOCKDOWN
Hart (including Blackwater and Hawley): NATIONAL LOCKDOWN

You can the full restrictions online.



As of 14th February, almost 50,000 vaccine doses have now been administered across the North East Hampshire and Farnham CCG area. This is an incredible achievement and illustrates how our country’s world-leading vaccination programme continues at an unprecedented speed. 

If you now eligible for the jab, but have not yet accepted the invitation, please do come forward. If you are aged 70 or over, frontline NHS or care staff, an older care home resident, or clinically extremely vulnerable, you can book an appointment online, by contacting your GP, or phoning 119.

If you are not yet eligible, please wait for the NHS to contact you.

You can find the latest vaccination figures online.


Getting a test

If you have symptoms

If you have symptoms of COVID-19 (including a high temperature, a new, continuous cough; or you’ve lost your sense of smell or taste or it’s changed), you must get a test as soon as possible, and you must stay at home until you receive your test result. You should be offered a test at the nearest test centre with appointments available, including our local test centre at Parsons Barracks Car Park in Aldershot, or a home kit.

Anyone in your household, and anyone in your support bubble, must also stay at home until you receive your result. 

You can book a test online, or by phoning 119.

If you do not have symptoms, but regularly leave home for work

If you do not have symptoms and regularly leave home for work, and are not being tested as part of a workplace scheme, you can undertake asymptomatic testing at the new centre at Farnborough Leisure Centre. This is one of 11 sites across Hampshire that will be open from 23rd February for at least six weeks. 

Tests must be booked online 24 hours in advance, and appointments should take no more than 30 minutes.

You can book online on Rushmoor's website, or by phoning Customer Services on 01252 399398.


Business Support

If you are self-employed or run a business and have been affected by COVID-19, the Government continues to make support available - use the government's online service to find out what support you may be entitled to.

If your business has been required to close due to the temporary local restrictions, you may be eligible from your local council for each 14 day period they are closed. You can find more information about the Local Restrictions Support Grant (LRSG) on GOV.UK, You can also find further information on how to apply on the Rushmoor Borough Council and Hart District Council websites, depending on where your business is based.


Get help and support for you or your family

Hampshire Coronavirus Support Helpline

If COVID-19 has had an impact on you or any aspect of your life, including anyone who is self-isolating, please call the Hampshire Coronavirus Support Helpline for advice and support. You can contact them on 0333 370 4000, or request a call-back from the helpline by completing the call-back request form.

You can also access resources online on the Hampshire County Council website.

Other services

Mental Health Crisis Helpline - 0800 915 4644
24 hours a day, 7 days a week - a telephone support service for anyone experiencing a mental health crisis.

Aldershot Safe Haven - 121-123 Victoria Road, Aldershot
6pm-11pm (Monday to Friday), 12.30pm - 11pm (weekends and Bank Holidays) - an evening and weekend drop-in service for anyone experiencing a mental health crisis.

NHS 111

Government Support and Advice


Still need help?

If you still have questions, or are having difficulties accessing support or assistance, please don't hesitate to get in touch:

  • using contact form here on my website; or
  • by phone on 01252 377567;

If your query cannot wait, please mark it as urgent and someone will be in touch as soon as possible.